Pet Boarding CRM Software

Every pet. Every stay. Every detail. Every time.

Boarding clients trust you with their pet for days or weeks at a time. That trust depends on knowing exactly how each pet should be cared for: what they eat, when they eat, what medications they take, who can pick them up, and how they interact with other dogs. Animal Friends OS gives your entire team instant access to every detail for every guest.

CRM features built for boarding facilities

Detailed Care Profiles

Feeding schedule, food brand and amount, medication instructions with dosage and timing, exercise preferences, behavioral notes, and special care instructions.

Vaccination Compliance

Set required vaccines by species. Automatically check compliance at booking. Alert clients when records are expiring. Block non-compliant reservations.

Reservation Management

Visual calendar with occupancy tracking. See available kennels by date range, size, and type. Automatic stay duration and pricing calculations.

Emergency Contacts

Store primary owner, secondary contact, authorized pickup persons, and emergency veterinarian for every pet.

Feeding and Medication Logs

Digital logs that staff complete during each shift. Track what was administered, when, and by whom. Pet parents see their pet was fed and medicated on schedule.

Play Group Placement

Temperament tags, size categories, and play style notes help you place each boarding guest in the right daycare group during their stay.

Stay History

Complete boarding history with dates, kennel assignments, staff notes, and any incidents for every pet.

Client Portal

Let clients book boarding stays, update pet info, upload vaccination records, and review stay history from their phone.

Live Camera Integration

Connect iDogCam or compatible cameras so clients can watch their pet during their stay. The ultimate trust builder.

$45/mo
Everything included. No tiers. No add-ons.
14-day free trial. No credit card. Cancel anytime.
  • Full boarding CRM module
  • Grooming + Boarding + Daycare + Training
  • Client & Pet CRM with vaccination tracking
  • Automated SMS reminders (included)
  • Staff scheduling & timeclock
  • Online booking page
  • Use YOUR payment processor
  • Business reports & analytics
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Frequently Asked Questions

What boarding-specific data does the CRM store?

Feeding schedules, medication instructions, exercise preferences, kennel size preferences, temperament for play group placement, emergency vet contact, authorized pickup persons, and special care instructions. This information carries over between stays.

Can I manage reservations through the CRM?

Yes. The CRM and reservation system are integrated. When a client books a boarding stay, all pet information, care instructions, and preferences are automatically pulled into the reservation.

How does vaccination tracking work for boarding?

Set required vaccinations by species. The system automatically checks vaccination status when a reservation is created and alerts you if records are expired or missing.

Can clients update their information before drop-off?

Yes. The client portal lets pet owners update feeding instructions, medications, emergency contacts, and preferences before their stay.

Does the CRM track stay history?

Every boarding stay is logged with dates, kennel assignment, notes from staff, feeding logs, medication administration records, and any incidents.

Try the CRM built for boarding facilities

14-day free trial. No credit card required. Set up in under an hour.