Grooming Report Card Software

Show clients the value. Build trust. Boost retention.

When a client drops off a matted dog and picks up a beautifully groomed one, they see the result. But they do not see the skin irritation your groomer found, the ear infection starting, or the overgrown nails that needed careful trimming. A grooming report card shows clients everything your groomer did and noticed — transforming a $65 service into a professional health assessment.

Report card features that build client loyalty

Before/After Photos

Side-by-side photos that show the transformation. Branded with your logo and watermark. Clients share these on social media — free marketing.

Health Assessment Checklist

Standardized checkpoints for ears, skin, teeth, coat condition, nail health, and weight. Demonstrates that grooming is health monitoring.

Groomer Notes

Free-text notes for matting severity, skin conditions, behavioral observations, product recommendations, or next-visit suggestions.

Automatic Delivery

Report cards sent via SMS or email the moment a groom is marked complete. No manual sending, no forgetting.

Branded Templates

Customize with your logo, brand colors, and business name. Looks like it came from a premium service.

History Tracking

Every report card saved to the pet's profile. Track coat condition, weight, and health observations over time.

Social Sharing

Clients share report cards and photos to Facebook, Instagram, or via text. Every share is organic marketing with your branding.

Rebooking Prompt

Every report card includes a rebooking link. The groomer recommends a return date and the client books directly from the report card.

The business impact of report cards

MetricWithout Report CardsWith Report Cards
Client retention (12-month)55–65%80–90%
Rebooking rate at checkout30–40%60–75%
Social media mentionsOccasionalRegular (clients share photos)
Client perceived valueJust a groomingHealth assessment + grooming
Price sensitivityHighLow (values the experience)
Referral rate1 in 10 clients1 in 4 clients
$45/mo
Everything included. No tiers. No add-ons.
14-day free trial. No credit card. Cancel anytime.
  • Full report card system module
  • Grooming + Boarding + Daycare + Training
  • Client & Pet CRM with vaccination tracking
  • Automated SMS reminders (included)
  • Staff scheduling & timeclock
  • Online booking page
  • Use YOUR payment processor
  • Business reports & analytics
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Frequently Asked Questions

What is a grooming report card?

A digital summary of a grooming session including before/after photos, services performed, groomer notes on skin conditions, matting, ear cleanliness, and nail condition, plus recommendations for the next visit. Sent automatically after the groom.

How do report cards increase client retention?

Report cards transform grooming from a commodity service into a transparent health-and-wellness experience. Businesses sending report cards see 30–40% higher retention rates compared to those that do not.

Can I customize the report card template?

Yes. Customize with your business logo, brand colors, and the specific health assessment fields you want to include.

How are report cards delivered to clients?

Sent automatically via SMS or email after the groom is marked complete. Clients receive a link to a branded, mobile-friendly report card page.

Do report cards work for boarding and daycare too?

Yes. Create boarding stay summaries with daily activity notes and photos. Create daycare report cards with play group observations and activity levels.

Start sending professional report cards

14-day free trial. No credit card required. Set up in under an hour.