Pet Business SMS Automation

Bring your own provider. Save $80–$284/mo on SMS fees.

Your pet software should not control your texting. Gingr, MoeGo, and DaySmart charge inflated per-message fees or bundle SMS costs into expensive tiers. Animal Friends OS lets you connect your own Twilio, Vonage, Plivo, or Telnyx account. You pay carrier rates, keep your phone number, and get automated reminders, confirmations, marketing campaigns, and AI-powered two-way conversations. Designed by a pet care facility owner with over a decade of experience.

SMS cost comparison (2,000 messages/month)

PlatformMonthly SMS CostSoftware CostTotal MonthlyYour Provider?
Animal Friends OS + Twilio~$15 (carrier rate)$45/mo~$60/moYes
Gingr$40–$80 (bundled)$125+/mo$165–$205/moForced
MoeGo$30–$60 (per-msg)$80+/mo$110–$140/moForced
DaySmart$25–$50 (add-on)$75+/mo$100–$125/moForced

SMS automation that saves you money

Bring Your Own Provider

Connect Twilio, Vonage, Plivo, or Telnyx. Pay carrier rates ($0.0075/msg or less). Keep your phone number. No inflated per-message fees from your pet software vendor.

Automated Reminders

Booking confirmations (instant), 24-hour reminders, 2-hour reminders, pickup-ready alerts. Configurable per service type. No-show rates drop 40–60%.

AI-Powered Two-Way Conversations

Clients reply to automated messages. The AI handles common questions ("What time is my appointment?") using your business data. You review, override, or respond manually anytime.

Marketing Campaigns

Target clients by pet type, service history, last visit date, or custom segments. Schedule campaigns, track delivery rates, and stay TCPA compliant automatically.

Quiet Hours & Compliance

SMS quiet hours (8 AM – 9 PM) prevent messages outside business hours. Automatic opt-in/opt-out management keeps you compliant with federal texting regulations.

Full Conversation Inbox

Every SMS thread in one place. See the full conversation history with each client — automated messages, client replies, and your responses. Quick-reply templates for common situations.

$45/mo
Everything included. No tiers. No add-ons.
14-day free trial. No credit card. Cancel anytime.
  • Full SMS automation module
  • Grooming + Boarding + Daycare + Training
  • Client & Pet CRM with vaccination tracking
  • Automated SMS reminders (included)
  • Staff scheduling & timeclock
  • Online booking page
  • Use YOUR payment processor
  • Business reports & analytics
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Frequently Asked Questions

What does "bring your own SMS" mean?

Most pet software forces you to send texts through their system at inflated rates — $0.02–$0.05 per message on top of your monthly subscription. Animal Friends OS lets you connect your own Twilio, Vonage, Plivo, or Telnyx account. You pay carrier rates (often $0.0075/message or less) and keep full control of your phone number and messaging.

How much can I save on SMS costs?

A busy grooming salon sending 2,000+ messages per month pays $40–$100/month in SMS fees with Gingr or MoeGo on top of their subscription. With your own Twilio account, that same volume costs $15–25. Save $80–$284/month depending on volume and which competitor you are switching from.

What automated messages does the system send?

Booking confirmations (instant), 24-hour reminders, 2-hour reminders, pickup-ready alerts, check-in/check-out notifications, vaccination expiration reminders, and marketing campaigns. All configurable — turn any automation on or off, customize the message text, and set quiet hours.

Does the SMS system support two-way conversations?

Yes. When clients reply to automated messages, their response appears in your conversation inbox in Animal Friends OS. You can respond with quick-reply templates or custom messages. Full conversation history is saved per client.

Is AI-powered messaging included?

Yes. The two-way SMS system includes AI-powered conversation handling for common questions like "What time is my appointment?" or "Is my dog ready?" The AI responds intelligently using your business data while maintaining your brand voice. You can review and override any AI response.

Can I run marketing campaigns via SMS?

Yes. Create targeted campaigns based on pet type, service history, last visit date, or custom segments. Schedule campaigns in advance, track delivery and response rates, and stay compliant with TCPA opt-in/opt-out requirements automatically.

Stop overpaying for texting. Start your free trial.

14-day free trial. No credit card required. Set up in under an hour.