Generic CRMs were not built for pet groomers. They do not track breed profiles, coat types, blade preferences, vaccination records, or grooming history. Animal Friends OS gives you a CRM designed specifically for the pet care industry — every detail about every pet, linked to every appointment, accessible by every member of your team.
Breed, weight, age, coat type, temperament, allergies, medications, vaccination records, and photos. Everything about a pet in one place.
Blade lengths, shampoo type, ear cleaning notes, nail trim specifics, styling preferences, and special instructions. Consistent results every visit.
Every past visit with date, groomer, services performed, notes, and before/after photos. Identify clients overdue for their next groom.
Upload vaccine records, set expiration alerts, and optionally block bookings for pets with expired vaccinations.
Lifetime value, average spend, visit frequency, preferred groomer, no-show history, and payment history at a glance.
Flag aggressive behavior, anxiety triggers, medical conditions, or handling requirements. Your team sees warnings before the pet arrives.
Link multiple pets to one client. See the whole family at a glance. Book all pets in one session or stagger across the day.
Overdue reminders, birthday messages, re-engagement texts for lapsed clients. The CRM keeps your schedule full automatically.
Attach photos to every appointment. Build a visual history. Share branded before/after photos with clients for social media.
A grooming CRM stores pet-specific data that generic CRMs cannot handle: breed profiles, coat types, blade length preferences, behavioral notes, vaccination records, weight history, before/after photos, and grooming frequency.
Yes. Every pet profile stores detailed grooming preferences: blade lengths, shampoo preferences, ear cleaning notes, nail trim specifics, styling preferences, and special handling instructions.
Upload vaccination records directly to the pet profile. Set expiration alerts that notify you and the client when vaccines are due. Block bookings for pets with expired vaccinations if your policy requires current records.
Yes. Every client profile shows their full appointment history, payment history, no-show record, preferred groomer, average spend, and communication log.
Yes. The CRM, booking system, and SMS reminders are all part of the same platform. When a client books online, their CRM profile is updated automatically.
14-day free trial. No credit card required. Set up in under an hour.